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I dont receive the email confirmation

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  • Deadly shade
    replied
    Thank you Leander

    Leave a comment:


  • Leander
    replied
    Validated.

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  • Deadly shade
    replied
    I sent the reply by email to the support address but no reply appeared also I have requested the email confirmation but nothing has arrived I have sent you details of my account in another email

    Thanks
    Ian

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  • Leander
    replied
    Hi! Send me your account details, too (name). How did you contact me? I didn't receive your emails.

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  • Deadly shade
    replied
    confirmation email

    Hello I have not received the confirmation email for my account and have aked for it to be sent a number of times I am on Aol can you assist I have attemted to contact support on five seperate occasions and had no repy

    email address is [email protected]
    Last edited by Deadly shade; 1 June 2011, 12:59 AM.

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  • Guzganu
    replied
    Yep, i made a gmail mail and now all works well, thanks!

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  • neverlight
    replied
    I've sent a feedback to Yahoo.
    Hope it will be fixed. Who knows.
    Last edited by neverlight; 30 December 2010, 01:10 PM.

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  • Leander
    replied
    No, it is not our problem as all other email providers work perfectly. Yahoo is the problem. We cannot change anything on our side.

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  • Guzganu
    replied
    Same here, i not recive the mail confirmation..but i don't want to change, this is a problem and must be resolved by game staff

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  • neverlight
    replied
    Originally posted by Leander View Post
    [...]
    Isn't there a spamfolder or filter settings? An explanation could be that a spam setting is activated that automatically deletes incoming email the filter regards as spam.
    There is a Spam Folder (similar to Junk folder in Hotmail).
    It's probably related to Yahoo network.

    A suggestion would be changing S&F to Google mail- works fine with everything.
    Not sure.

    I've changed my current e-mail to Hotmail. And confirmed - Yay.

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  • Leander
    replied
    I can confirm this. I don't have an account myself but we've gotten some complaints by Yahoo users so far. Isn't there a spamfolder or filter settings? An explanation could be that a spam setting is activated that automatically deletes incoming email the filter regards as spam.

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  • neverlight
    replied
    I've noticed Yahoo users don't receive it.

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  • hYbRidtHeoRy
    replied
    Ty there Leander ...

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  • Leander
    replied
    Sent you a mail.

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  • hYbRidtHeoRy
    started a topic I dont receive the email confirmation

    I dont receive the email confirmation

    I even sent an email to that support adress and no reply ...
    InGame Name : KnockTurnAll
    Email adress : [email protected]
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