Our voice is not always heard, I propose global equality!

[Arturu]

the problem is not that they made the change the problem is they only got input from part of the community. Not saying what I am about to say is true but sure looks like it. it looks like they only care about one portion of the player base.

It's hard to argue with that. It does look this way.

The highlight for me is that a change was made specifically because of one user - BMW.
Thats just too funny.
People there must be pissed.


Side note: I looked through (more like skimmed through) Polish forums. I don't think people there know about changes to Mines cap levels.

[Leander]

In my opinion there is no problem of not being heard. You might think certain communities are more important or their thoughts matter more but this is not true. You do not know how Playa and all community managers work behind closed doors.

It is not possible to synchronise the individual posts of a community manager. There are official news and discussions we are told to post but a lot also depends on us individually. We are a team but this fact does not make us robots with machine-like identical behavior.

I understand the bottom line and concern of this thread but I can guarantee that there is no inequality of communities.

One community manager might be a die-hard D&D player and posts a thread in which D&D fans in that local community talk about the hobby. Another community manager might post a joke of the day...other communities might complain why they do not get to read a joke every day but it is not possible to synchronise all content. It does not make sense by the way.
I know I am exaggerating here as your complaint is about essential S&F-related posts and not trivial topics but it's an example nevertheless.

Imagine two situations:

1) After receiving negative Remastered feedback on the gem mine in in-game tickets the German community manager decides to post a poll. In his report to Playa he mentions the poll but Playa also reads the feedback of all other community managers and internally discusses changes where relevant and possible.

2) After receiving negative Remastered feedback on the gem mine in in-game tickets and posts in the forum I did not decide to post a poll BUT I forward your thoughts in my report. Then Playa also reads the feedback of all other community managers and internally discusses changes where relevant and possible.

Both situations yield the same result.
Playa does not add something to or change the game because of a handful of players or a poll in a forum. It is about the TOTAL NUMBER of ALL COMMUNITIES. Criticism and suggestions are collected in all forums, in all tickets and on all social media platforms (Facebook, Twitter, Instagram).
There won't be a poll saying "Post your thoughts and we are going to implement them". It's about the collective S&F playerbase.

Besides, local communities don't differ much or at all. Good updates are loved whereas bad decisions result in negative feedback REGARDLESS of countries and languages.

Therefore, posting the poll elsewhere would not make a difference. The task of a community manager is to collect both negative and positive feedback and forward them to Playa, independent of polls.

Community manager A reports that his/her community likes ... and dislikes...
Community manager B reports that his/her community likes ... and dislikes...
Community manager C reports that his/her community likes ... and dislikes...
Then Playa compares all reports and decides if a change is needed and possible or not.

EDIT Oh, and BMW's opinion does not trigger the gem mine's change. His voice matters but only just as much as every other player's. We do not change the game because of single forum user or players in general but it is about the total amount of players and how many are for or against a change. In BMW's case we do not change something because of him but only if many other players think like him as well! Those don't have to necessarily express their thoughts in the German forum or any other local community but the combined feedback of all forums, the vast amount of support tickets (!), on social media etc. matters. Don't forget we receive many more tickets than forum posts are created every day.

[Arturu]

As much as I like and value Leander as CM (believe me, there are reasons why I sit here and not on the Polish forum), and do agree in general with his point of view...

EDIT Oh, and BMW's opinion does not trigger the gem mine's change. His voice matters but only just as much as every other player's.

that the change that will come, is a consensus of almost all reasons that were written by the different users (fun fact: the 100 instead of the 50 is because of his postings).

And it's not about making big fuss out of it.
I think it's just funny.

[Strider]

As much as I like and value Leander as CM (believe me, there are reasons why I sit here and not on the Polish forum), and do agree in general with his point of view...

I believe this was taken out of context. I was defending a position with logic. I think the validity of the logic was the persuader, not the fact that it came from one person (no matter how LOUD that person can be ). I'm sure now that I understand Playa's position that they had already considered that variable while discussing it internally. So I believe it was the logic and circumstance that a player was already close to the 50 cap that finalizing the cap at 100 would be satisfactory across as many parties as possible. I am certainly very grateful of their decision.

[Wasi]

As I already said on the german forum, i really wanted the limit (yeah same nick here and there). a limit, even it would have been 225, would have been a limit. I didn't care and i knew you spend your money on a game and want an advantage, same for me on other games.
You entered the german forum to discuss with us and that you not wanted to have a limit at 50 was understanding for me (i was the spy). That the german forum is not colleagues like you have known on other forums, if some have their opinion they will sometime really get harsh, even i have to back out sometimes. And for you we have made the exception, that you also could write it in english, even if you just translate it via google and paste it, wouldn't care. You know german only forum, the way you were driven out the first time ....
I were glad to see you participate there and to get your opinion, because of the number one, who has done first everything the fastest way (buying is legit, so also here a congrats from me afterwards).

[Strider]

As I already said on the german forum, i really wanted the limit (yeah same nick here and there). a limit, even it would have been 225, would have been a limit. I didn't care and i knew you spend your money on a game and want an advantage, same for me on other games.
You entered the german forum to discuss with us and that you not wanted to have a limit at 50 was understanding for me (i was the spy). That the german forum is not colleagues like you have known on other forums, if some have their opinion they will sometime really get harsh, even i have to back out sometimes. And for you we have made the exception, that you also could write it in english, even if you just translate it via google and paste it, wouldn't care. You know german only forum, the way you were driven out the first time ....
I were glad to see you participate there and to get your opinion, because of the number one, who has done first everything the fastest way (buying is legit, so also here a congrats from me afterwards).

Thank you Wasi, I really appreciate your comments.

[Arturu]

A week has passed since this topic started.
We got an official update to Remastered with patch log in the news section.

You would think that this would be a great moment to inform people about upcoming changes to Mine levels.

Well you would be wrong. It is a "cut-throat" attitude game and it's perfectly fine for one part of the community to have some information before others.
(I am talking here about German and, by accident, International forums).

[Leander]

The change isn't live yet. We will announce it as soon as it is in the game.