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    Account lost, cant log in


    World:international w58
    Nick: PancioMG

    Account was conected with Facebook account and i tried conect it many Times with email but i never recieved message on email adres. So i tried unconnect account with Facebook and tried again conect with email but again no message on email adres. And next i couldnt log in on account cuz game want password when i never create any password for this acc

    I bought shrooms on this acc and this is my last payment for prove this is my acc
    Payment was from paysafecard account

    Kwota transakcji: 199,99 PLN

    Online shop : Altigi GmbH

    Date: 24.09.2022 14:43

    ID online shop: 1000003163

    Transaction number : 142424178-1

    Can u help me and connect email [email protected] with this account? Im waiting 3 days for help but polish support isnt helpful and im waiting too long, i losing events and legendary dungeon. Hope for quick reply

    Thanks for help, PancioMG

    #2
    What's the related support ticket ID?

    Comment


      #3
      2022092969000813 that was last ticket from yesterday

      Comment


        #4
        Ok, found it, it is being processed. I expect you will get a reply in a timely manner.

        Comment


          #5
          Thanks for reply, but im waiting 3 days cuz this is not my first ticket but second (they didnt answer yet for first, thats why i wrote second) and im losing now important events. And its almost 24 hours, i know im not alone here. But at the first application I wrote that I bought mushrooms on the account and I got an answer "do you bought any shroms on acc if ye prove that". So if they don't continue to read with understanding, it will take centuries. Anyway im glad u reply fast, hope they help me before day will end. I was thinking some 1 here can help me faster but i see i need just wait and its anoying.
          Best Wishes PancioMG

          Comment


            #6
            I have my account back but still i dont have any mail on email adress when i click send again, cuz i need confirm my email now

            Comment


              #7
              You reconnected your account to Facebook again. When being connected to a third party service, email verification does not work. This may change in the future but right now, it is not possible.

              Comment


                #8
                If you still need help, please reply to the ticket.
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