last week their occure some errors with the hall of fame , so some reward levels were counted wrong on some servers.
If such a problem happen to you, then write a ticket to the support. Use the support formular under options.in the game

importatnt Notes:
If you still write a ticket and got the answer to watch the news, then we still have your ticketnumber and there is no need to open another ticket. In case that we don´t answer , then use the existing ticket.
- our answer might have a huge delay
- it´s important that each affected player write a ticket.
-write a "short" explanation what is the problem
-chose the right server and accountname.
-just write one ticket per person. Several tickets might delay the process, or cause errors.

Best regards,
Your Shakes and Fidget Team