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Ticket Support Delay

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  • Leander
    Hello again!

    Due to the high number of players and validation requests we had email server problems yesterday! Our team has been working relentlessly to validate accounts and get everything going again.

    We have just optimized email validations so everything should be much better now!

    If your account hasn't been validated yet, please click the buttons "Validate email address" and "Send again". However, if you already contacted support yesterday or ealier today, do NOT create a new support ticket as this will slow everything down even more.

    Thanks for understanding and sorry for the inconvenience!

    Leave a comment:

  • Leander
    started a topic Ticket Support Delay

    Ticket Support Delay

    Hello heroes!

    At the moment we are getting a flood of support tickets due to the launch of W27 and S&F Remastered Open Beta. Therefore, processing your ticket might take longer than normal.

    Thanks for understanding!