Announcement

Collapse
No announcement yet.

Ticket Support Delay

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Leander
    replied
    Hello again!

    Due to the high number of players and validation requests we had email server problems yesterday! Our team has been working relentlessly to validate accounts and get everything going again.

    We have just optimized email validations so everything should be much better now!

    If your account hasn't been validated yet, please click the buttons "Validate email address" and "Send again". However, if you already contacted support yesterday or ealier today, do NOT create a new support ticket as this will slow everything down even more.

    Thanks for understanding and sorry for the inconvenience!

    Leave a comment:

  • Leander
    started a topic Ticket Support Delay

    Ticket Support Delay

    Hello heroes!

    At the moment we are getting a flood of support tickets due to the launch of W27 and S&F Remastered Open Beta. Therefore, processing your ticket might take longer than normal.

    Thanks for understanding!
    Tags: None
Previous template Next
Working...
X

We process personal data about users of our site, through the use of cookies and other technologies, to deliver our services, personalize advertising, and to analyze site activity. We may share certain information about our users with our advertising and analytics partners. For additional details, refer to our Privacy Policy.

By clicking "I AGREE" below, you agree to our Privacy Policy and our personal data processing and cookie practices as described therein. You also acknowledge that this forum may be hosted outside your country and you consent to the collection, storage, and processing of your data in the country where this forum is hosted.

I Agree