Shakes & Fidget - The Game - Supportboard

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-   -   S&F Reloaded - Bug Reports (http://forum-int.sfgame.net/showthread.php?t=4239)

Leander 2nd April 2015 07:53 PM

S&F Reloaded - Bug Reports
 
Please report bugs in this thread. Give as many details as possible and also post a screenshot.

Valkyra 3rd April 2015 02:40 PM

Please disable permanently the mature word filter on Romanian server. Many of our words have in their structure the word c u m for example. I found this filter offensive to our native language as many words in chat are now with ****** ;(;(.

Also, as a suggestion, please bring back somehow the time until next battle in Dungeon and in Arena as now it doesn't show anymore on the Dungeon / Arena button or make it like the Tavern or City Guard to see how much time we have till next battle.

TY :fight:

Scoops1972 15th April 2015 09:42 PM

Unable to use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left?!?:wall:

willow 15th April 2015 09:44 PM

It is impossible to go to this forum through the question mark. You get the screen with impressum forum etc. But the forum link
doesn't respond.
I have this problem on 3 dutch servers.

bobo baggins 16th April 2015 03:03 AM

Quote:

Originally Posted by Scoops1972 (Post 38957)
Unable to use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left?!?:wall:

Yes a known bug from my understanding.

Quote:

Originally Posted by Valkyra (Post 38905)
Please disable permanently the mature word filter on Romanian server. Many of our words have in their structure the word c u m for example. I found this filter offensive to our native language as many words in chat are now with ****** ;(;(.

Also, as a suggestion, please bring back somehow the time until next battle in Dungeon and in Arena as now it doesn't show anymore on the Dungeon / Arena button or make it like the Tavern or City Guard to see how much time we have till next battle.

TY :fight:

I have asked the same thing as only ppl that are going to see guild chat are guild members and most guilds have rules on language don't need Playa deciding what we can and can not say.

Valkyra 16th April 2015 05:21 AM

Quote:

Originally Posted by bobo baggins (Post 38962)
I have asked the same thing as only ppl that are going to see guild chat are guild members and most guilds have rules on language don't need Playa deciding what we can and can not say.

Please don't get me wrong. I'm all in for word censoring WHERE IT APPLY since many minor kids are playing the game. But when i speak now in my native language i feel like a have a fist in my mouth and that bothers me.

willow 16th April 2015 08:44 AM

One other thing. Is it possible to change something else. When we look at our character and than see our stat condition in netherlands you say now "uithoudingsvermogen" but that is a very long word and because of that you can not read what is written under it.
Can you change it to simply: conditie. That is much shorter and it has the same meaning and we can read what is written in pink underneath it.

Par_Jose 16th April 2015 12:47 PM

My guild is having a raid this morning, and the time stamp to click in by shows greater than the 10 hour period it should be. Checked guild screen again after a few quests and the time went up by 20 minutes :/.
*Note: I'm playing on mobile app that's not updated yet but the server I play on has update on PC.

Leander 16th April 2015 02:38 PM

Quote:

Originally Posted by willow (Post 38958)
It is impossible to go to this forum through the question mark. You get the screen with impressum forum etc. But the forum link
doesn't respond.
I have this problem on 3 dutch servers.

Please try again. Did you go to a NL server to log in or to a different one, for example s1.sfgame.us and then you picked a NL char to play (account management)?

Mordo 16th April 2015 03:22 PM

I've got the same problem as willow, forums can't be reached when you click on the questionmark and then on the forum link.
It opens a new tab for the world i'm already in.
I'm on world nl3 so also dutch


On an other note, when you inspect an other player and hover over his scrapbook icon or armor icon with your mousecursor those fields are not translated.

Can't see the dungeonprogress of other players when they reached over 100 dungeons and you can't see the towerprogress of other people.

The announcement in chat of guildies that complete a dungeon is also broken, it won't show the name of the dungeon and will instead show (dungeon name 000) in the announcement

No dungeontimer on your bar, you have to select the dungeon or towerboss to be able to see how much time is left for your next atack, so many extra clicks this way.

Mordo 16th April 2015 04:18 PM

i tought that completing your scrapbook became easier after i've read the changenotes: "When choosing other players or ranks the hall of fame keeps displaying this position (more convenient for completing your scrapbook of meticulousness."

What's the use of it when you can't even check your scrapbook in between fights? cause it will reset position as soon as you do any ingame action outside of hall of fame.

mikefun 16th April 2015 04:42 PM

APP bug(android)
 
hi,
the app bugs, i see all the players online even when they havent been online for 7days or more. can this be fixed soon?

Scoops1972 16th April 2015 09:41 PM

Quote:

Originally Posted by Scoops1972 (Post 38957)
Unable to use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left?!?:wall:

Yet again I cannot use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left?!? :cursing:

When are Playa likely to fix the 'known bugs'??? I thought the idea was to roll out on certain servers and fix all the issues before ruining everyone elses gaming experience!!!!!

GeorgeKen 17th April 2015 12:01 AM

I noticed this on my gf's character, she uses 30% mount and only 100 thirst a day. For me, I use 50% mount and 11 beers a day, and has not happened yet.

bobo baggins 17th April 2015 02:42 AM

Quote:

Originally Posted by Valkyra (Post 38963)
Please don't get me wrong. I'm all in for word censoring WHERE IT APPLY since many minor kids are playing the game. But when i speak now in my native language i feel like a have a fist in my mouth and that bothers me.

yeah I agree abt kids playing but most guilds and guild leaders know if there are kids in their guild and keep chat apporiate for them of have rules in place to allow or not certain language in their guild. we went 4+ years without a censor program in chat why start now.

bobo baggins 17th April 2015 02:44 AM

Quote:

Originally Posted by Scoops1972 (Post 38978)
Yet again I cannot use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left?!? :cursing:

When are Playa likely to fix the 'known bugs'??? I thought the idea was to roll out on certain servers and fix all the issues before ruining everyone elses gaming experience!!!!!

yeah have seen it as well on servers I only use 120 thirst and 320. Yeah I thought the same thing and to late for that.

Scoops1972 17th April 2015 10:02 PM

Quote:

Originally Posted by Scoops1972 (Post 38978)
Yet again I cannot use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left?!? :cursing:

When are Playa likely to fix the 'known bugs'??? I thought the idea was to roll out on certain servers and fix all the issues before ruining everyone elses gaming experience!!!!!

3rd Day in a row I cannot use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left!?! :shrug:

Still no response from Playa to this 'known bug'.

Sorry but I find this completely unacceptable, I have bought over 60,000 mushrooms and yet my posts don't even get a reply. I am deleting my character and I hope many more players that feel they have been let down respond the same way too!!!!

I guess the players in the same guild as the community manager don't experience this problem though ;)

Happy gaming everyone

Regards....Scoops

Leander 17th April 2015 10:45 PM

Quote:

Originally Posted by Scoops1972
3rd Day in a row I cannot use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left!?! :shrug:

Still no response from Playa to this 'known bug'.

http://forum-int.sfgame.net/showpost...88&postcount=2

=> all of your problems, suggestions and bugs are reported to Playa a couple of times every day. The devs are aware of them and will fix them as soon as possible but it's impossible to fix everything in seconds. Please give them a while to do so. :)

Known problems: all three quests longer than available Thirst for Adventure, some texts missing, guild messages not long enough, account management problems and many more. I do not just send a couple of problems to Playa but ALL of them...everything you report.

Please understand that we receive many reports every day and we cannot reply to all of them individually. Therefore, I posted http://forum-int.sfgame.net/showpost...88&postcount=2 as a combined reply to all individually reported issues. :)

bobo baggins 18th April 2015 03:58 AM

Quote:

Originally Posted by Scoops1972 (Post 38990)
3rd Day in a row I cannot use all my thirst as all 3 quests offered in the tavern have a duration greater than the thirst I have left!?! :shrug:

Still no response from Playa to this 'known bug'.

Sorry but I find this completely unacceptable, I have bought over 60,000 mushrooms and yet my posts don't even get a reply. I am deleting my character and I hope many more players that feel they have been let down respond the same way too!!!!

I guess the players in the same guild as the community manager don't experience this problem though ;)

Happy gaming everyone

Regards....Scoops

Remember that it took over 6 months for them to write all the code and they have a lot of bugs and are getting info from all CoMa's from the different server groups. so it will take time to fix all bugs not everything can be fixed in 2 seconds I expect some time to fix most of the bugs. also believe me I have been chewing leanders ear off on the bugs I have seen which the not being able to use all thirst is one of them.

Give them time to fix the issues and if after then you fell that it isn't worth sticking around we cant stop you but give it a chance.

King Arath 18th April 2015 08:41 AM

Bundled bug report
 
Compilation of bugs (or possible design flaws) I encountered since release:

- When fighting in the guild demonportal, my dmg (2% +) does not show in guild chat. Other guildies do not see it either, I do see their damage after they entered the guild demonportal. Most guildies do not have this problem, but it was reproducable on my character (the day after it didn't show again).

- When fighting the personal demon portal, after the fight (when loosing) a text shows 'lost ... ranks' -> whats the meaning of this?

- Already mentioned by another player: the dutch translation for 'Constitution' is so horribly long ('Uithoudingsvermogen') that its hardly possible to see the amount (number) of Constitution you have due to the text hovering over the number. (Cfr screenshots).

- In fights with the guild, the member list is not longer shown during the fight, instead the character details show (might be 'as designed' but is the design correct? Way less interesting now to watch the fights... )

- There are no visual indications anymore of the arena and dungeon timers, very annoying! Why not make it like the City guard or tavern, with a bar that completes?

- At the 'medal of heroism' the amount of completed towers does not show anymore, kinda shame to loose that part of information.


- Incorrect number at 'levensenergie' (='hit points') (amount of hit points sometimes shows at 97m. instead of 9m.) (cfr screenshot)

http://i.imgur.com/XW3fXSW.jpg


- Name of member that lvl'd up does not show in guildchat (cfr screenshot)

http://i.imgur.com/oj2N6wl.jpg


- Minor one: when typing text in the chat window the lowest part of the text you're typing sometimes gets cut off from screen by a little black border (typical with letters like 'g' 'p' 'y' ..) (cfr screenshot)

http://i.imgur.com/yaomyGa.jpg


- When fighting an enemy: the text (eg. 'BAM') hovers over the dmg numbers so its hard to see what dmg you did / hard to follow the fight.
(cfr screenshot)

http://i.imgur.com/Wvj6SZn.jpg

King Arath 18th April 2015 10:43 AM

In addition:

- Also the amount of dungeons (above 100) is no longer shown at the medal.
- When fighting a guild battle (during the fight) it isn't shown which guild you are fighting against

Mordo 18th April 2015 03:52 PM

Lets start with some more translation errors from the dutch servers:

-Questionmark in the right corner, when you mouseover it it will say "hilfe &support" that's german not dutch.
-Same for that gear icon next to the questionmarker, it will say "Optoinen" and that's also german not dutch.
-At your characterscreen when you mouseover your portrait it will say "Click on your avatar to edit it" that's english and not dutch.
-When your out of gold and try to buy a skill or item from the shop it will give the warning message "not enough gold" that's english and not dutch.
-At the dungeonscreen, mouseover the dungeons and there's loads not translated, the name of the tower and the demon's portal are in english, the bleu description of the tower, the demon's portal and dungeon 11,12 and 13 are all in english and the green text for completed dungeons is in english on all dungeons.

And there's word's that don't fit properly:

-When reading a mail the dutch translation of subject (onderwerp) is to long and will overlap with the subject itself.
-Every piece of gear with all atributes on them, the dutch translation (alle eigenschappen) is to long and will overlap with the stats itself.
-The chest enchant is not readable cause someone pressed his tab and/or spacebar to many times and everything of it overlaps
-The boots enchant has a weird number (36960) in it
-The nechlace enchant will barely fit,is not lined up and overlaps just a tiny bit.
-The trinket enchant has 1 space to many in it and will not line up properly.
-so far i've seen 2 quests that were to long and overlapped the gold/xp gained so it was impossible to compare the quests for gold/xp gained.

And for bugs:

-The witch in the magic shop won't always show you the right item to trow in there and i've even seen an english transtation of an item it asked for(belts) but couldn't trow them in there.

Mordo 18th April 2015 04:07 PM

Oh and dutch people still can't get on to the forums when clicking on the questionmark and follow the forumlink but that's not that big of a deal since most people that play this game don't even know about the existence of a forum.

Support and forum links are also really close to each other so there's people that read it as 1 word.

dfps 18th April 2015 09:05 PM

Hi. I have that same missions problem. Since i prefer to use 20 thirst at a time, my only temporary solution is to use old version
http://sX.sfgame.X/?version=555
were the x is the world/server

Now a friend of mine cant login žn is account on the new version.
His name has only 2 letters...could that be the problem?
He simply puts his name on, but the option of password input doesnt show

Anyone know why?

King Arath 19th April 2015 02:48 PM

Another issue
 
Seems a memory leak issue: the more you scroll/click through for example the hall of fame (or other pages) and click players (eg 100 player lookups seeking for an item for scrapbook), the slower the game responds. After a lot of clicks, the game responds only very slow.

Clearing the browser history / flash memory solves the problem (have to do it several times a day to keep it playable). Playing on Chrome.

MedusasSnakes 20th April 2015 06:48 AM

It's the same memory issue in Firefox.

It gets slower than molasses in January after about the first 120 minutes.

Leander 20th April 2015 02:50 PM

Thanks, sent all problems to Playa.

willow 20th April 2015 05:26 PM

The helpers in the tower can not level up
 
I went level up today but I can not level my helpers in the tower. ;(
There is no + sign where you can level them.
It says that they reached my own level but that isn't right. My helpers are level 340 and I am now level 341.

Leander 20th April 2015 06:17 PM

Does refreshing your browser help? control+F5. A lot of problems are related to delays that a player gains a level or gold but the game is behind.

willow 20th April 2015 06:50 PM

YEAH it took a while but now it does work

bobo baggins 21st April 2015 01:19 AM

yeah that is a bug have to refresh to get it to let you level your comapanions.

Leander 22nd April 2015 02:10 PM

Patch 2 is already live on s1.sfgame.de and will be uploaded to all other servers as soon as possible.

A general note: when you gain a level but you cannot upgrade your tower followers or you experience other synch problems please refresh your browser by pressing control+F5 or control+R (depending on your browser).

List of changes:

- function "compare items" added again (go to options to enable or disable it; refresh your browser)
- added option "fewer animations" (options; refresh your browser)
- hover your mouse over the arena or dungeon button and the waiting time until your next free attack will be displayed
- moved date field of messages to increase text field
- fixed a tower bug that did not display class requirement of items
- new shortkeys: link
- added scrapbook animation and details if new stickers have been added and how many
- fixed a display error that moved own character too far to the right (guild fights)
- display of remaining guild members added; fixed some errors
- slightly nerfed quest monsters
- mount on character screen can now be clicked again to be taken to the stables

King Arath 22nd April 2015 09:06 PM

Top job!

willow 22nd April 2015 09:57 PM

new bug since the latest update
 
There is a new bug since the update today. On the guild page the text is for 50% in dutch and the other 50% in german. Little bit strange. Every thing on the right site of the page is in dutch and on the left side the text is in German: rang/name, stufe, activitšt (for example: um 2.30) and kampf.

Leander 22nd April 2015 11:31 PM

This is how new texts are added to the game:

1) The new German texts/lines/fields are added to the game and are immediately online.
2) We translate them as soon as possible.
3) Although already translated the new texts are only uploaded after approval, which takes some time.

As the German version is updated with new texts on the fly, without any delay, all other versions have temp. German texts until the translation is approved.

German texts are not bugs, we did not forget to translate them but it only takes some time till the translations go live.

denots 23rd April 2015 08:59 PM

And how about the english texts in the dutch servers? Is that the same cause?

Leander 23rd April 2015 09:04 PM

Yes. :)

Morrie 25th April 2015 08:40 PM

There's a problem with the time.
There's a difference between the actually time from the players computer and the time presented in the game.
This morning I started a guild raid at 10:17. When I looked this evening, there stood 20:22. But the raid had place at 20:17.

At the same time, when my quest is finished and the button blinks, I can't seem to open the 'kroeg'(where the quest is). Could that be a time problem too?

Or could it be that the boot, from the witch, witch shortens the lenght of your quest, isn't working properly?

slasker 25th April 2015 10:05 PM

Hmm - although all I wear is 3-stat epics, my Strength differs by 1 compared to Con and Luck (It is SlaskerBasker on S2.SFGAME.DK).
My Strenght says "Equipment 5301" whereas my Con and Luck both says "Equipment 5302"...

Leander 27th April 2015 03:08 PM

Thanks for your reports!

If you start the raid at 10:17 it will take place at 20:17 as the waiting time is 10 hours. The game uses server time and not your computer time. :)


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