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-   -   Still no password for my account. (http://forum-int.sfgame.net/showthread.php?t=5631)

skulleater 9th July 2016 01:33 PM

Still no password for my account.
 
Hello.

I have been trying to contact the shakes and fidget support for months now, regarding my account.

I wanted to set a password so I could log in on mobile and browser before I went on vacation (this will be in a few weeks).

At one point I succeeded in getting a mail from shakes and fidget to verify my account and get a password. Clicking on the link in the mail told me that I already verified it but I never got a mail or the free shrooms you get when you do so.

I Tried all the passwords and different e-mail addresses I could think of but still no luck.

I contacted the shakes and fidget support 4 times in the past 4 months and I still didn't get a response.

Can I please get in contact with someone from the team so they can reset and help me set my password?

My name is skulleater from international world 7.

- Skulleater

bobo baggins 9th July 2016 07:33 PM

Quote:

Originally Posted by skulleater (Post 44984)
Hello.

I have been trying to contact the shakes and fidget support for months now, regarding my account.

I wanted to set a password so I could log in on mobile and browser before I went on vacation (this will be in a few weeks).

At one point I succeeded in getting a mail from shakes and fidget to verify my account and get a password. Clicking on the link in the mail told me that I already verified it but I never got a mail or the free shrooms you get when you do so.

I Tried all the passwords and different e-mail addresses I could think of but still no luck.

I contacted the shakes and fidget support 4 times in the past 4 months and I still didn't get a response.

Can I please get in contact with someone from the team so they can reset and help me set my password?

My name is skulleater from international world 7.

- Skulleater

I assume you are playing on steam if you don't have a password. PM Leander here and tell him what is going on as he is only one that can help you from here.

Leander 11th July 2016 03:22 PM

If you don't receive a reply within 48 hours, something went wrong. It could be that the reply is in the spam folder or your email provider automatically deleted the reply.

skulleater 18th July 2016 11:35 AM

I have been talking to leander for quite some time now and I still haven't received a password. It's taking a lot longer than it should. He asks me for info, I send it to him. He asks me for more info, I send that (why didn't he tell me that the first time), then he doesn't reply for 2 days, I reply again asking if everything is okay. The next day he asks me to send the same info again.. I send it, now I haven't heard from him in 3 days. I only have 2 days left before I leave and I want to get a password so I can log in.

Getting a password to log in should be something that takes minutes. Not months.

Leander 18th July 2016 06:59 PM

I haven't received your first PM and only replied to your other PM now due to the weekend. I've sent the password.


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