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Old 12th September 2019, 04:00 PM
Gyilkos Gyilkos is offline
Hatchling
 
Join Date: Aug 2019
Posts: 2
Default Average time for answering a ticket

Hi, this is my first post in the forum
I discovered the game watching videos from a Spanish youtuber that I follow. I started playing s12 spain and now here to try another class.

I sended a ticket to support because I want to change something about my name, today it will be 1 month and since then not a single answer. Is this normal behave from support ? are they at least going to say something ?

I really liked the game and even considered to buy mushrooms but I am really scared that something in the buy process goes wrong and I am going to be waiting for months or even won't have any kind of answer
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