Shakes & Fidget - The Game - Supportboard  

Go Back   Shakes & Fidget - The Game - Supportboard > Board Archives > Archive Game & Support > Help & Questions

Notices

 
 
Thread Tools Display Modes
  #1  
Old 4th August 2013, 12:05 AM
Tuny's Avatar
Tuny Tuny is offline
Greenhorn
 
Join Date: Aug 2010
Posts: 16
Default is support stil activ???

I'm from belgium playing on the dutch server 1
we made multiple complains about a other guild (croky) witch always fully signs in fore defence or attack within 10 to 20 min. !!! even when they atack us at midnight they still manage to fully sign ALL members???

the whole guild is beiing signed in by 1 maybe 2 persons and support does NOTHING we made notice of this multiple times ... never 1 answer??

sorry fore my englisch
  #2  
Old 4th August 2013, 12:12 AM
The Balrog's Avatar
The Balrog The Balrog is offline
Farm Hand
 
Join Date: May 2013
Posts: 34
Default

Quote:
Originally Posted by Tuny View Post
I'm from belgium playing on the dutch server 1
we made multiple complains about a other guild (croky) witch always fully signs in fore defence or attack within 10 to 20 min. !!! even when they atack us at midnight they still manage to fully sign ALL members???

the whole guild is beiing signed in by 1 maybe 2 persons and support does NOTHING we made notice of this multiple times ... never 1 answer??

sorry fore my englisch
The Community Manager is active every day...

But you must understand that he is no God... be patient
__________________
''A successful man is one who can lay a firm foundation with the bricks others have thrown at him.''
David Brinkley
  #3  
Old 4th August 2013, 12:16 AM
Tuny's Avatar
Tuny Tuny is offline
Greenhorn
 
Join Date: Aug 2010
Posts: 16
Default

We (whole guild) are verry patient ... we started sending this to support 3 months ago! we are waiting fore 3 months.
  #4  
Old 4th August 2013, 12:18 AM
The Balrog's Avatar
The Balrog The Balrog is offline
Farm Hand
 
Join Date: May 2013
Posts: 34
Default

Quote:
Originally Posted by Tuny View Post
We (whole guild) are verry patient ... we started sending this to support 3 months ago! we are waiting fore 3 months.
If you keep sending requests you slow things down...

But if you think you 've been forgotten, try talking to the Community Manager through a pm in the forum or in chat...
__________________
''A successful man is one who can lay a firm foundation with the bricks others have thrown at him.''
David Brinkley
  #5  
Old 4th August 2013, 10:21 AM
Divisum Divisum is offline
Greenhorn
 
Join Date: Jul 2013
Gilde: NL forum
Posts: 21
Default

i think the biggest problem is: HOW do they attack within 20 minutes?
__________________


BULLS WANTS YOU
  #6  
Old 4th August 2013, 12:39 PM
The Balrog's Avatar
The Balrog The Balrog is offline
Farm Hand
 
Join Date: May 2013
Posts: 34
Default

Quote:
Originally Posted by Divisum View Post
i think the biggest problem is: HOW do they attack within 20 minutes?
Obviously someone knows everybody's passwords and signs them in any attack or defense....
__________________
''A successful man is one who can lay a firm foundation with the bricks others have thrown at him.''
David Brinkley
  #7  
Old 4th August 2013, 06:18 PM
Bqczek's Avatar
Bqczek Bqczek is offline
Mighty Weekend Hero
 
Join Date: Jun 2013
Posts: 156
Default

Community Manager is active on forum. As for game I have no idea.

Theres no attacks limit (well theres for pvp but its not listed in Terms of Service, for guilds theres no such thing) but giving account access informations or login on more than 1 account (except account sitting) is forbidden. Only way to confirm this, is to w8 for a moment they attack, and check IP (i doubt they all reported IP sharing) of guild members. Thats the only way to confirm it and its within power of support. Personally I think 3 months is enough time.


Edit

Almost forgot. For now its only suspicion that people sign other members. It would be better for both support and players to give response if players/guild etc. reported by us really broke rules or not.

Last edited by Bqczek; 4th August 2013 at 07:17 PM.
  #8  
Old 4th August 2013, 08:53 PM
Tuny's Avatar
Tuny Tuny is offline
Greenhorn
 
Join Date: Aug 2010
Posts: 16
Default

Quote:
Originally Posted by The Balrog View Post
Obviously someone knows everybody's passwords and signs them in any attack or defense....
yes this is the thing we all think is happening! 1 person who signs in ALL 50 acounts fore attack or defense!
normaly this is forbidden i think.
The Following User Says Thank You to Tuny For This Useful Post:
The Balrog (4th August 2013)
  #9  
Old 4th August 2013, 11:02 PM
bobo baggins's Avatar
bobo baggins bobo baggins is offline
Golden Shroomer
 
Join Date: Mar 2012
Gilde: US forum
Posts: 3,102
Default

this is the rules on multi accounting sharing etc

§ 4 Multi-accounting / account sharing / account sitting

Every player may only use one account per server. If a player plays with more than one account simultaneously, this can result in a ban of all involved accounts.

An account may only be used by one person. Account sharing, i.e. the mutual use of one account by several persons, is not permitted.

This does not apply to temporary account sitting. Here one user plays with the account of another, temporarily unavailable user on his behalf. The account sitting period must be at least 24 hours but less than 21 days. During this period, the user of the looked-after account may not log in. The two accounts may not attack each other. The user of the looked-after account assumes the risk for the entire process of account sitting. Providing the access information to the account sitter constitutes a great risk for unwanted changes in the account. The operator does not assume any liability in respect to changes, losses or the deletion of the account. In particular, the operator does not assume any liability for potential uses of the premium currency (see § 10).

If someone or more then 1 person is logging in on a daily basis to ready the rest that could be considered account sharing. I don't know who runs support for the Dutch servers but PM Leander and see what he can do for you he is one of the best CoMa's we have in this game. He can see if it has been looked into and tell u of it has or not. Of course he can't tell you what if any actions has been taken.
__________________
have fun, fight hard, die honorably
  #10  
Old 5th August 2013, 12:01 PM
Tuny's Avatar
Tuny Tuny is offline
Greenhorn
 
Join Date: Aug 2010
Posts: 16
Default

Quote:
Originally Posted by bobo baggins View Post
this is the rules on multi accounting sharing etc

§ 4 Multi-accounting / account sharing / account sitting

Every player may only use one account per server. If a player plays with more than one account simultaneously, this can result in a ban of all involved accounts.

An account may only be used by one person. Account sharing, i.e. the mutual use of one account by several persons, is not permitted.

This does not apply to temporary account sitting. Here one user plays with the account of another, temporarily unavailable user on his behalf. The account sitting period must be at least 24 hours but less than 21 days. During this period, the user of the looked-after account may not log in. The two accounts may not attack each other. The user of the looked-after account assumes the risk for the entire process of account sitting. Providing the access information to the account sitter constitutes a great risk for unwanted changes in the account. The operator does not assume any liability in respect to changes, losses or the deletion of the account. In particular, the operator does not assume any liability for potential uses of the premium currency (see § 10).

If someone or more then 1 person is logging in on a daily basis to ready the rest that could be considered account sharing. I don't know who runs support for the Dutch servers but PM Leander and see what he can do for you he is one of the best CoMa's we have in this game. He can see if it has been looked into and tell u of it has or not. Of course he can't tell you what if any actions has been taken.
ok, thx wil send him a pm.
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 02:52 PM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright by 'Playa Games GmbH'