Shakes & Fidget - The Game - Supportboard  

Go Back   Shakes & Fidget - The Game - Supportboard > Game & Support > FAQ


Thread Tools Display Modes
Old 18th May 2017, 09:08 PM
Leander's Avatar
Leander Leander is online now
Community Manager
Join Date: Dec 2009
Gilde: UK forum
Posts: 5,475
Default Flying Tube, Video Ads - FAQ

"What do I have to do to get ad videos?"

Usually, ads depend on countries, regions and other factors. Sometimes there are more videos available but there are also times with no ads at all. It depends if clients booked ads to be displayed in your country/region/for you or not.


Browser: make sure to add the game to your popup blocker's list of exceptions.
Steam: as Valve/Steam does not allow ads there are none available in the Steam version.

"Are VPN tools allowed?"

No, VPN tools (tools that change your country/IP) are not allowed as this would breach the contract between the ad video provider and us.
Example: A company might have booked a video and pays for a French audience but if a French player uses a German IP he wouldn't see it.

"I have watched an ad but haven't received lucky coins."

In case an ad video does not give lucky coins, please report it via an in-game support ticket and send your platform (browser or app), the company in the ad/brand and a screenshot if possible. Now there is also an ID displayed next to the video. Please also send it in your reports!

If no video ID or product is shown, the video cannot be reported and we must wait till the ad video company automatically removes it from the pool.

Also make sure to use the latest Flash version (browser version only) and add the game to your list of allowed websites if you use a popup blocker.

Please also read this thread and check if your browser allows or blocks Flash:

Shakes & Fidget Community Manager

Like and follow us on Facebook, Twitter and Instagram

Last edited by Leander; 28th November 2019 at 10:00 PM.
Reply With Quote
The Following User Says Thank You to Leander For This Useful Post:
Valkyra (19th May 2017)

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +1. The time now is 02:10 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright by 'Playa Games GmbH'