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Old 31st October 2016, 06:14 PM
Deathmask Deathmask is offline
Join Date: Aug 2016
Posts: 1

My wife and I got the same problem, we send the traces to Leander and even get a response from playa game support. I hope they do somthing about the halloween pet we cant get for this problems.

Alquevene: do you know of someone that can actually log in to s7?
Old 1st November 2016, 01:14 AM
Alquavene Alquavene is offline
Toy Bow Toddler
Join Date: Oct 2016
Posts: 9

None of the players I know on this server have been able to log in. I'm pretty sure it is server-wide problem.

I hope players on s7 Spain server would receive another chance to find Pharamumm this year (for examle, at the next weekend). Missing it for one year because of the server issue would be terrible.
The Following User Says Thank You to Alquavene For This Useful Post:
Deathmask (1st November 2016)
Old 1st November 2016, 07:34 AM
Valua RU Valua RU is offline
Join Date: Jun 2015
Posts: 4

Hi. On the server W1 I can not go. It appears the inscription: "Internal error during data exchange". In Russian server S1 normally enter. I play with the PC.

ps. server became available to me.
Valua - Дворец Поэтов (s1), Valua RU - THE ELDER LEGENDS (w1)

Last edited by Valua RU; 1st November 2016 at 08:52 AM.
Old 1st November 2016, 12:16 PM
fidget fidget is offline
Weekend Hero
Join Date: Jan 2014
Posts: 121

It is not a server problem, I log in regularly every damn day
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Old 1st November 2016, 05:16 PM
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Leander Leander is offline
Community Manager
Join Date: Dec 2009
Gilde: UK forum
Posts: 5,361

We have received some traceroutes with ping times. Seems there is a problem for US players with slow ISP, backbones and connections to Germany. It's nothing we can change, sorry.

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Old 2nd November 2016, 02:56 AM
MedusasSnakes's Avatar
MedusasSnakes MedusasSnakes is offline
Epic Raid Leader
Join Date: Feb 2015
Posts: 474

Originally Posted by fidget View Post
It is not a server problem, I log in regularly every damn day
As do I, but when two people in my guild, in two different states of the US, are having problems that started on October 13th after testing was done on the server, and are now unable to log in, something tells me that they are not to blame. These same two people - one able to log onto w12, and one able to log onto US S1, BOTH without issue on those two servers, but both unable to log onto W1, it kinda tells me that it's a problem of SOME KIND on W1.

I've been in the thick of this since day one since both of those players came to me and asked me what was going on and if I could get them some help.

Again, I can log on to any of my three servers without a problem, but not everyone can. SOMETHING happened on the same day, at the same time, to these two players who live far, far away from each other, and now they can't log into W1, but they can log onto the other two servers (not the same ones) that they play on.
Women are angels, and when someone breaks our wings, we continue to fly ... ON A BROOMSTICK ... because we are flexible like that.

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