Shakes & Fidget - The Game - Supportboard  

Go Back   Shakes & Fidget - The Game - Supportboard > Board Archives > Archive Game & Support > Bugs & Complaints

Notices

 
 
Thread Tools Display Modes
  #11  
Old 31st October 2016, 06:14 PM
Deathmask Deathmask is offline
Hatchling
 
Join Date: Aug 2016
Posts: 1
Default

My wife and I got the same problem, we send the traces to Leander and even get a response from playa game support. I hope they do somthing about the halloween pet we cant get for this problems.

Alquevene: do you know of someone that can actually log in to s7?
  #12  
Old 1st November 2016, 01:14 AM
Alquavene Alquavene is offline
Toy Bow Toddler
 
Join Date: Oct 2016
Posts: 12
Default

None of the players I know on this server have been able to log in. I'm pretty sure it is server-wide problem.

I hope players on s7 Spain server would receive another chance to find Pharamumm this year (for examle, at the next weekend). Missing it for one year because of the server issue would be terrible.
The Following User Says Thank You to Alquavene For This Useful Post:
Deathmask (1st November 2016)
  #13  
Old 1st November 2016, 07:34 AM
Valua RU Valua RU is offline
Hatchling
 
Join Date: Jun 2015
Posts: 4
Default

Hi. On the server W1 I can not go. It appears the inscription: "Internal error during data exchange". In Russian server S1 normally enter. I play with the PC.

ps. server became available to me.
__________________
Valua - Дворец Поэтов (s1), Valua RU - THE ELDER LEGENDS (w1)

Last edited by Valua RU; 1st November 2016 at 08:52 AM.
  #14  
Old 1st November 2016, 12:16 PM
fidget fidget is offline
Weekend Hero
 
Join Date: Jan 2014
Posts: 122
Default

It is not a server problem, I log in regularly every damn day
__________________
S1.sfgame.gr -> magosmpala
S2.sfgame.gr -> SilverBeaver21
w1.sfgame.net->Decimate
W11.sfgame.net -> magosmpalas
w13.sfgame.net -> SilverBeaver
  #15  
Old 1st November 2016, 05:16 PM
Leander's Avatar
Leander Leander is offline
Community Manager
 
Join Date: Dec 2009
Gilde: UK forum
Posts: 4,844
Default

We have received some traceroutes with ping times. Seems there is a problem for US players with slow ISP, backbones and connections to Germany. It's nothing we can change, sorry.
__________________

Shakes & Fidget Community Manager


Like and follow us on Facebook, Twitter and Instagram
  #16  
Old 2nd November 2016, 02:56 AM
MedusasSnakes's Avatar
MedusasSnakes MedusasSnakes is offline
Epic Raid Leader
 
Join Date: Feb 2015
Posts: 502
Default

Quote:
Originally Posted by fidget View Post
It is not a server problem, I log in regularly every damn day
As do I, but when two people in my guild, in two different states of the US, are having problems that started on October 13th after testing was done on the server, and are now unable to log in, something tells me that they are not to blame. These same two people - one able to log onto w12, and one able to log onto US S1, BOTH without issue on those two servers, but both unable to log onto W1, it kinda tells me that it's a problem of SOME KIND on W1.

I've been in the thick of this since day one since both of those players came to me and asked me what was going on and if I could get them some help.

Again, I can log on to any of my three servers without a problem, but not everyone can. SOMETHING happened on the same day, at the same time, to these two players who live far, far away from each other, and now they can't log into W1, but they can log onto the other two servers (not the same ones) that they play on.
__________________
Women are angels, and when someone breaks our wings, we continue to fly ... ON A BROOMSTICK ... because we are flexible like that.
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 03:39 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Copyright by 'Playa Games GmbH'