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  #1  
Old 21st March 2017, 09:39 AM
Datolit Datolit is offline
Hatchling
 
Join Date: Mar 2017
Posts: 1
Unhappy Error unknown title

????? ???????? ??????? (4).jpg

Restarted steam after I lost connection. When I came back in I tried to reconnect to Shakes and Fidget. Now I get an " (error unknown title) " and " (error unknown text) " message and can no longer get into the game.


Account: D1medrol, Welt 16
Platform: Win10 64 bit, Steam
  #2  
Old 21st March 2017, 09:53 AM
Arrow Arrow is offline
Mighty Hero
 
Join Date: Jun 2015
Posts: 279
Default

Many people in my country have the same problem.
They also tried to reinstal the app but after that the game doesn't accept to import the PG from facebook or doesn't accept the account login data.
It seems to be a critical problem beacuse many people can't login...
It happens with app and also with browser version.

Last edited by Arrow; 21st March 2017 at 10:04 AM.
  #3  
Old 21st March 2017, 10:12 AM
bobo baggins's Avatar
bobo baggins bobo baggins is offline
Golden Shroomer
 
Join Date: Mar 2012
Gilde: US forum
Posts: 3,106
Default

refresh and try again that should help if not then try closing browser and reopening.
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  #4  
Old 21st March 2017, 10:24 AM
Magelie Magelie is offline
Adventurer
 
Join Date: Sep 2015
Posts: 97
Default

I have exactly the same problem on Steam but fortunately I'm getting in OK via Chrome. Hope this can be sorted out, I much prefer playing on Steam when I can, even though it doesn't get the flying tubes.
  #5  
Old 21st March 2017, 11:21 AM
Arrow Arrow is offline
Mighty Hero
 
Join Date: Jun 2015
Posts: 279
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Quote:
Originally Posted by bobo baggins View Post
refresh and try again that should help if not then try closing browser and reopening.
It doesn't seems to work
  #6  
Old 21st March 2017, 04:02 PM
Magelie Magelie is offline
Adventurer
 
Join Date: Sep 2015
Posts: 97
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Seems to be fixed now, thank you to whoever did it!
  #7  
Old 21st March 2017, 08:27 PM
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Leander Leander is offline
Community Manager
 
Join Date: Dec 2009
Gilde: UK forum
Posts: 5,259
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We had technical problems in the morning. Now everything's ok again!
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  #8  
Old 22nd March 2017, 06:23 AM
Arrow Arrow is offline
Mighty Hero
 
Join Date: Jun 2015
Posts: 279
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same problem this morning... I had reinatalled the app again

Last edited by Arrow; 22nd March 2017 at 06:56 AM.
  #9  
Old 22nd March 2017, 07:27 AM
Ctrl_Alt_Delete_F4 Ctrl_Alt_Delete_F4 is offline
Farm Hand
 
Join Date: Jun 2016
Posts: 40
Default

same thing here... steam account, unable to connect

in our guild we have a guy playing from a mobile app, he can't log in either

however most of the guild said they can log on this morning...
  #10  
Old 22nd March 2017, 08:29 AM
Arrow Arrow is offline
Mighty Hero
 
Join Date: Jun 2015
Posts: 279
Default

After have reinstalled the app seems to work to me.
Also with edge browser started to work again (but I have to reinsert login info).
The Following User Says Thank You to Arrow For This Useful Post:
Leander (22nd March 2017)
 

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