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#1
28th September 2018, 08:03 PM
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Ticket Support Delay
Hello heroes!
At the moment we are getting a flood of support tickets due to the launch of W27 and S&F Remastered Open Beta. Therefore, processing your ticket might take longer than normal. Thanks for understanding!
__________________
 Shakes & Fidget Community Manager  Like and follow us on Facebook, Twitter and Instagram 
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| The Following User Says Thank You to Leander For This Useful Post: | ||
elek1977 (30th September 2018) | ||
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#2
29th September 2018, 04:26 PM
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Hello again!
Due to the high number of players and validation requests we had email server problems yesterday! Our team has been working relentlessly to validate accounts and get everything going again. We have just optimized email validations so everything should be much better now! If your account hasn't been validated yet, please click the buttons "Validate email address" and "Send again". However, if you already contacted support yesterday or ealier today, do NOT create a new support ticket as this will slow everything down even more. Thanks for understanding and sorry for the inconvenience!
__________________
Shakes & Fidget Community Manager Like and follow us on Facebook, Twitter and Instagram
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| The Following User Says Thank You to Leander For This Useful Post: | ||
elek1977 (30th September 2018) | ||
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