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  #1  
Old 31st December 2018, 08:51 AM
Alvin85 Alvin85 is offline
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Join Date: Feb 2016
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Default Game Took My Money But No Mushrooms

I’ve just bought 3600 mushroom via Google Play today. It said purchase is done successfully but then it gave an error as purchase failed. I checked my credit card and i saw that my money is gone. Why is this always happens? This problem doesn’t exist in other games. Only Playa has this problem which is frustrating. That problem happened to me nearly 10 times. Maybe more than 10 times. I don’t want to get refund anymore. I just want my mushrooms with %20.
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  #2  
Old 31st December 2018, 06:45 PM
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Leander Leander is offline
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You need to send a support ticket from the game!

http://www.sfgame.net/support/?mode=1&lang=en

Send your GPA code and we will refund your money.
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  #3  
Old 31st December 2018, 07:29 PM
Alvin85 Alvin85 is offline
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Quote:
Originally Posted by Leander View Post
You need to send a support ticket from the game!

http://www.sfgame.net/support/?mode=1&lang=en

Send your GPA code and we will refund your money.
Thanks for your respond. But I’ve sent an another message to you about this. I have a problem about sending a ticket. It is a rare case. I will send a ticket to the support according to your answer. Could you please answer that too? I would be appreciated.
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