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  #1  
Old 17th October 2018, 03:37 PM
Qatsius Qatsius is offline
Hatchling
 
Join Date: Oct 2018
Posts: 3
Default Confirmation mail

Hello,
I havent received my confirmation email yet.
I play on server 17 international.
Ingame Nick : Qatsius
Email : ...

Last edited by Leander; 17th October 2018 at 03:57 PM. Reason: removed email address
  #2  
Old 17th October 2018, 03:58 PM
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Leander Leander is offline
Community Manager
 
Join Date: Dec 2009
Gilde: UK forum
Posts: 5,683
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Please check your spam folder! If you haven't received our email send a support ticket!

http://www.sfgame.net/support/?mode=1
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  #3  
Old 17th October 2018, 04:11 PM
Qatsius Qatsius is offline
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Join Date: Oct 2018
Posts: 3
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I have checked the spam folder numerous time, also send a ticket, yet nothing has happened
  #4  
Old 18th October 2018, 09:30 AM
Wasi Wasi is offline
Mushroom Collector
 
Join Date: Mar 2016
Posts: 72
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did you get a reply from the support ticket?

if not, can you try another e-mail address?
  #5  
Old 18th October 2018, 05:36 PM
Qatsius Qatsius is offline
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Join Date: Oct 2018
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I havent received any email. Like sending the ticket with another email?
  #6  
Old 18th October 2018, 07:03 PM
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Leander Leander is offline
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If you have a different email address try it with that one. Not receiving the auto reply is strange...sounds like your spam filter automatically deletes it.
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  #7  
Old 28th October 2018, 12:44 PM
Walrog Walrog is offline
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Join Date: Oct 2018
Posts: 4
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Hi, for me it is the same problem,

gmx mail adress, company mail, nothing works. I checked the spam folder also, no mail for validation.
Contact the Support also, no mail was coming.

The mail for the forum was no problem.

Maybe someone can sent me the mail address the mail is outgoing so I can adjust my spam settings.

Last edited by Walrog; 28th October 2018 at 12:46 PM.
  #8  
Old 29th October 2018, 10:22 PM
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Leander Leander is offline
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Join Date: Dec 2009
Gilde: UK forum
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I have a private GMX email address too and usually they work really well. It could be that your address isn't set properly. Please wait for our reply to your ticket.
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  #9  
Old 30th October 2018, 06:59 PM
Walrog Walrog is offline
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Thanks for your answere, I will wait for your reply to my ticket.
 

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